Product Updates

Product Announcement: A Refreshed Member Portal Awaits

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December 5, 2023

Exciting news for all SmithRx members! We're thrilled to announce that our member portal will be receiving a makeover. 

Understanding the importance of ease and efficiency, especially when it comes to managing healthcare needs, we've redesigned the portal with you in mind. The new user interface is all about simplicity and clarity, making it easier than ever to find what you're looking for.

Explore SmithRx Member Portal Features 

The SmithRx member portal is designed to put you in control of your own health – because, let's face it, who knows you better than you do? Here’s a refresher on a few of the things you can do (or access) in the portal. 

Member ID 

Once you log into the portal, you’ll see your digital member ID card–  it’s front and center. Keep this info handy; you’ll need it to view prescription claims, benefits, and copayments.

Plan Details 

Head on over to the Plan tab and you’ll find key information about your plan, such as your Member ID and Group ID. 

Find My Meds 

Meet your new best friend - the 'Find My Meds' tool. This is your key to savings. Simply type in the name of your medication, set your location, and choose the radius you'd like to search within. The results take into account your current pharmacy plan benefits, so you’ll see the actual amount you’ll be charged– no surprises here. 


The Files tab is where you’ll go to find important documentation you might need, including reimbursement forms, prior authorization forms, and details about your formulary. 

If you have questions or need assistance, you can also access our member chat feature from within the portal, which will  instantly connect you with an agent who's ready to help.

Thank You for Being Part of Our Journey

Your trust in SmithRx is what drives us to keep pushing the boundaries of what's possible in healthcare technology. This update is for you, and we can't wait for you to experience it. Here's to a new chapter in simplifying your healthcare experience!

Dive into the new SmithRx member portal today and see how we're making healthcare benefits management easier, more intuitive, and cost-effective. Until February 16th, 2024, we’ll also be running a sweepstakes– logging in to the SmithRx portal automatically enters you to win an Apple Watch, so try your luck

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A new type of pharmacy benefits manager, SmithRx is working to reduce pharmacy costs by reimagining the traditional PBM as a Drug Acquisition Platform built on transparent modern technology that aligns with the needs of our customers.