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PBM 101

How to Evaluate a PBM's Call Center Member Experience

Compare PBM member call centers on verifiable metrics. Learn which service metrics to standardize, how to verify them, and what to put in your PBM contract.

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PBM 101

SmithRx Pricing: A Flat $10 Per Member Per Month Admin Fee for Mid-Market Self-Funded Employers

SmithRx brings transparency to PBM fees with a clear structure that separates admin costs from drug prices, helping you lower Total PMPM and maximize value.

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Employer Strategies

GLP-1 Updates for Employers: Demand, Shortages, and Cost

GLP-1s manage diabetes and aid weight loss but are costly due to high demand. Employers face challenges balancing coverage and costs. Strategic planning and transparent partnerships can help manage these expenses effectively.